Welcome to the infoDev Introduction to e-Government
This Introduction is organized in 15 chapters under four main themes.
Overview
Chapter 1: Introduction to e-Government and Content Overview
Theme I: The Uses of e-Government
Chapter 2: Impact of e-Government
Chapter 3: e-Government Phases, Formats and Services
Theme II: Planning and Designing e-Government Projects
Chapter 4: Planning and Leadership
Chapter 5: Costs and Financing
Chapter 6: Working with Donors
Chapter 7: Partnerships and Other Contracts with the Private Sector
Theme III: Managment and Implementation of e-Government Projects
Chapter 8: Management, Training and Workforce Issues
Chapter 9: Records (Data) Management and Interoperability
Chapter 10: Monitoring and Evaluation
Chapter 11: The Legal Framework for e-Government
Chapter 12: Infrastructure and the Digital Divide
Chapter 13: e-Government Tools and Technologies
Theme IV: Challenges in e-Government
Chapter 14: e-Government Tools and Technologies
Chapter 15: Privacy and Security
References
References
Overview
Impact of e-Government
Services and Reform
E-Democracy
Leadership, Planning, and Management | Assessment
Leadership, Planning, and Management | Planning and Strategy
Leadership, Planning, and Management | Leadership
Costs, Financing and Sustainability
Working with Donors
Partnerships
Training and Workforce Issues
Records Management
Benchmarking (Monitoring and Evaluation)
Policy, Law and Regulation
Tools and Technologies
Tools and Technologies | Open Source
Tools and Technologies | m-Government
Equity Issues | Gender
Equity Issues
Equity Issues | Disabled Access
Infrastructure and Digital Divide Challenges
Privacy and Security | Privacy
Privacy and Security | Security
Records Management | Interoperability
Donor Audit
I. Multilateral Donors (Global)
II. Multilateral Donors (Regional or Special Focus)
III. Bilateral Donors (National Governments)
IV. Private Sector Donors (Foundations and Corporations)
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